Important News

Update:  May 1, 2020

As Texas begins to reopen we would like you to know how we are updating our procedures to keep up with our new normal:

  • We continue to have telehealth appointments available. Please know not all things can be treated via a telehealth appointment and you might be asked to come in.
  • We are asking that you stay in your car when you arrive for your appointment and call us. We will complete the check in process over the phone and notify you when we are ready to room your child.
  • To limit possible exposure, please wear a mask or face covering. Cover your child's face too. If you have an infant please cover their car seat with a blanket.

Only one other person will be allowed in with the patient.

 

Thank you for complying and understanding. We are looking out for the health of our staff, as well as the health and well-being of you and your children.

Stay well!

 

Update:  March 23, 2020

Our providers and staff are deeply committed to providing the best care to our patients and their families. 

Right now that means we are monitoring the COVID-19 (coronavirus) outbreak closely and are making changes at our office to keep it clean and safe.

What we are doing:

1.  Phone screening - Our staff are screening all callers for symptoms of the infection or possible exposure to COVID-19.  We have strict measures in place to limit access to our office for anyone who may be at risk.

2.  Walk-in visits - We are no longer accommodating walk-in visits, in order to ensure our office remains as clean as possible.  Please call to schedule an appointment.

3. Changing our schedule and infection control measures -

  • We are limiting our morning hours to only check-ups and other non-sick visits.  Our hours before lunch are for healthy kids only.  You can feel safe coming for scheduled check-ups and other scheduled visits. 

  • Our ill visits are in the afternoons and we are taking extra precautions for our staff and for you to limit the spreading of germs.  Our staff are receiving daily instruction about safety measures, and we are increasing measures to ensure a safe environment for our patients, their families and ourselves.

4. Adding telehealth - This is new and exciting!  Through our online portal (which any patient can use) we can now schedule visits with you from your home.  Contact our office today to see how we can serve you this way.  Our governor has enabled your insurance to cover these visits just like if you were coming to see us.

 

Important information regarding 2019 Novel Coronavirus (COVID-19)     Espanol: 

 

2019 Novel Coronaviruses

​​Human Coronaviruses are a family of viruses that usually cause illnesses like the common cold. Almost everyone gets one of these viruses at some point in their lives. Most of the time the illness only lasts for a short time.

COVID-19: a new coro​navirus

It was discovered in December 2019 and has now spread throughout the world. As the virus spreads, we are seeing some people with mild illness, some who get very sick, and some who have died. The reason health officials are concerned is because the virus is new, which makes it hard to predict how it will continue to affect people. Researchers and doctors are learning more about it every day, including exactly how it spreads and who is most at risk.

 

Symptoms of COVID​​-19

Symptoms of COVID-19 can range from mild to severe and can include:

  • Fever
  • Cough
  • Shortness of breath

Who is at ris​​k?

According to the CDC, children do not seem to be at higher risk for getting COVID-19. However, some people are, including

  • Older adults
  • People who have serious chronic medical conditions like:
    • Heart disease​
    • Diabetes
    • Lung disease
    • Suppressed immune systems

How to protect your fa​mily

There is currently no vaccine to prevent COVID-19, but there are a few things you can do to keep your family healthy:

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use hand sanitizer. Look for one that is 60% or higher alcohol-based.

  • Keep your kids away from others who are sick or keep them home if they are ill.

  • Teach kids to cough and sneeze into a tissue (make sure to throw it away after each use!) or to cough and sneeze into their arm or elbow, not their hands.

  • Clean and disinfect your home as usual using regular household cleaning sprays or wipes.

  • Avoid touching your face; teach your children to do the same.

  • Avoid travel to highly infected areas.

A note about facemasks: The CDC only recommends facemasks for people who have symptoms of COVID-19, not for people who are healthy. Healthcare workers and anyone taking care of someone with COVID-19 should wear facemasks.

If your child has been exposed to COVID-19, or you are concerned about your child's symptoms, call your pediatrician immediately.

How to prepare for the possi​bility of school or childcare closings

If there is a COVID-19 outbreak in your community, local public health officials may decide to temporarily close schools and childcare centers to help slow the spread of the virus. Schools also may decide to dismiss students early if there are too many students or staff absent. Many schools use email to update families. Be sure your child's school knows how to get in touch with you.

Working parents can be prepared by having alternative childcare plans or talking with their employers about work from home options during school closings. If your child attends a college or university, encourage them to learn about the school's plan for a COVID-19 outbreak.

If your children need to stay at home due to the outbreak, try to keep their days as routine and scheduled as possible. Here are a few tips that can help:

  • Read books with your child. It's not only fun, but reading together strengthens your bond with your child AND helps their development.

  • Make time for active play. Bring out the blocks, balls, jump ropes and buckets and let the creativity go. Play games that kids of all ages can play, like tag or duck duck goose. Let your kids make up new games. Encourage older kids to make up a workout or dance to keep them moving.

  • Keep an eye on media time. Whenever possible, play video games or go online with your child to keep that time structured and limited. If kids are missing their school friends or other family, try video chats to stay in touch.

Talking to children about C​​OVID-19

There's a lot of news coverage about the outbreak of COVID-19 and it can be overwhelming for parents and frightening to kids. The American Academy of Pediatrics encourages parents and others who work closely with children to filter information and talk about it in a way that their child can understand. These tips can help:

  • Simple reassurance. Remind children that researchers and doctors are learning as much as they can, as quickly as they can, about the virus and are taking steps to keep everyone safe.

  • Give them control. It's also a great time to remind your children of what they can do to help – washing their hands often, coughing into a tissue or their sleeves, and getting enough sleep.

  • Watch for signs of anxiety. Children may not have the words to express their worry, but you may see signs of it. They may get cranky, be more clingy, have trouble sleeping, or seem distracted. Keep the reassurance going and try to stick to your normal routines.

  • Monitor their media. Keep young children away from frightening images they may see on TV, social media, computers, etc. For older children, talk together about what they are hearing on the news and correct any misinformation or rumors you may hear.

  • Be a good role model. COVID-19 doesn't discriminate and neither should we. While COVID-19 started in Wuhan, China, it doesn't mean that having Asian ancestry – or any other ancestry – makes someone more susceptible to the virus or more contagious. Stigma and discrimination hurt everyone by creating fear or anger towards others. When you show empathy and support to those who are ill, your children will too.

 

Stay infor​med

Families are encouraged to stay up to date about this situation as we learn more about how to prevent this virus from spreading in homes and in communities.

 

More Information:


 
Last Updated   3/12/2020
Source:   American Academy of Pediatrics (Copyright © 2020)
 
 
This information should not be used as a substitute for the medical care and advice of your pediatrician. There may be variations in treatment that your pediatrician may recommend based on individual facts and circumstances.
 

HOLIDAY HOURS: Thanksgiving to New Years 2020

  • Wednesday, Nov. 27 - We will be closing early (around noon).  If your child needs to be seen, please call early that morning. We also have our walk-in clinic available;  8-8:45 AM.
  • Thursday, Nov. 28 - THANKSGIVING - our office is CLOSED to give thanks with our families.
  • Friday, Nov. 29 - Hours 8 AM to around noon.  Walk-in clinic is available.  We encourage you to call early if your child is sick and needs to be seen.  We will not be booking in advance and will have limited staff
  • Tuesday, Dec. 24 - 8 AM to around noon (we are closing early to get ready for Christmas with our families)
  • Wednesday, Dec. 25 - CLOSED
  • Thursday, Dec. 26 - Open 8-3ish
  • Tuesday, Dec. 31 - 8 AM to around noon
  • Wednesday, January 1, 2020 - CLOSED

We wish everyone a safe and wonderful holiday season!

November 19, 2019: 

Children's Medical Center Dallas and Children's Medical Center Plano have advised us that their Emergency Rooms (ERs) at both facilities are experiencing unusually high patient volumes.  To help parents decide if the situation warrants a trip to the ER or not, they have provided the following resources:

 

July 24,2019:  Get ready for BACK TO SCHOOL!  

  • If you need a copy of your child's shot record, you can print it from the Patient Portal.  After logging in, click on the box "Review Medical Record" then click on the tab "Immunizations". 
  • If you have not activated your child(ren)'s portal account, please contact our office so that we can email an invitation to your child(ren)'s account.  You can use the "Contact Us" form to request an invitation or call us to have it sent.  
  • If we have sent the invitation email or you received a printed invitation while in our office,  here are some additional tips to help with getting logged on - PATIENT PORTAL TIPS

 

June 5, 2019: School's Out!!

  • SUMMER HOURS:
    • FRIDAYS from June 7 - July 26: We will be closing at 2 PM on these Fridays.  We are giving our staff some extra time to enjoy the summer!
    • Please contact the after-hours triage nurse if you need assistance when we are closed - (972)548-0758, option 1.

 

HOLIDAY HOURS: Thanksgiving to New Years 2019

  • Wednesday, Nov. 21 - We will be closing early (around noon).  If your child needs to be seen, please call early that morning - we are not scheduling any appointments in advance.  We also have our walk-in clinic available;  8-8:45 AM.
  • Thursday, Nov. 22 - THANKSGIVING - our office is CLOSED to give thanks with our families.
  • Friday, Nov. 23 - Hours 8 AM to around noon.  Walk-in clinic is available.  We encourage you to call early if your child is sick and needs to be seen.  We will not be booking in advance and will have limited staff
  • Monday, Dec. 24 - 8 AM to around noon (we are closing early to get ready for Christmas with our families)
  • Tuesday, Dec. 25 - CLOSED
  • Wednesday, Dec. 26 - Open 8-3ish
  • Monday, Dec. 31 - 8 AM to around noon
  • Tuesday, January 1, 2018 - CLOSED

We wish everyone a safe and wonderful holiday season!

 

June 12, 2017:  VERY IMPORTANT!!  We have a new Electronic Medical Record system.  This new system has a different portal and parents will need to contact us by phone or use the Contact Us link at the bottom of the web page to have an invitation to the new portal sent to their email.  

  • When you receive the invitation email, follow the link to create a User Name and Password.  
  • You will then be redirected to our website to use the Patient Portal link with your new user name and password to log in to the Your Health File portal account.  
  • Even though this is a new portal, you do NOT want to "Activate" or create an account.  

 

July 3-4, 2017:   Holiday Hours

  • Our office will be open for a shorter day on Monday, July 3.  We will be closing at approximately 2 PM.  In observance of Independence Day on Tuesday, July 4, our office will be closed.  As usual, you may contact the after-hours triage nurse if you need assistance when the office is closed - (972)548-0758  option 1
  • We will return to our regular office hours on Wednesday, July 5

June 5, 2017: School's Out!!

  • SUMMER HOURS:
    • Fridays - June 9 - July 28: We will be closing at NOON on these Fridays.  We are giving our staff some extra time to enjoy the summer!
    • Please contact the after-hours triage nurse if you need assistance when we are closed - (972)548-0758, option 1.

2017 Upcoming holidays:

    Our office will be closed for:

         Memorial Day, Monday, May 29, 2017

        Labor Day, Monday, September 4, 2017

June 3, 2016: School's Out!!

  • SUMMER HOURS: Fridays - June 10- July 29:We will be closing at noon on these Fridays during the summer. Please contact the after-hours triage nurse if you need assistance when we are closed.

TUESDAY, DECEMBER 22, 2015:HOLIDAY HOURS

  • Thursday, Dec. 24, 2015(Christmas Eve): 8-12PM
  • Friday, December 25 (Christmas Day):CLOSED Merry Christmas!!
  • Thursday, Dec. 31(New Years Eve): 8-12PM
  • Friday, January 1(New Years Day): CLOSED Happy New Year!!

As usual, if our office is closed, our after-hours triage nurses will be available. Call our office and select Option 1. Have a safe and happy holiday season!!!

TUESDAY, SEPTEMBER 1, 2015: We are very pleased to now haveseeing patients for walk-in after-hours,weekendand holiday appointments, in our office. They are open weekdays until 9 PM and weekends/holidays 9 AM to 9 PM. For more information visit Urgent Care for Kids at www.urgentcarekids.com.

MONDAY AUGUST 24, 2015: BACK TO SCHOOL!! Our office will be opening at 9 AM to allow our staff to take their children to school. We hope everyone has a great first day of school!

SUMMER HOURS: Fridays - June 19- July 31: We will be closing at noon on these Fridays during the summer. Please contact the after-hours triage nurse if you need assistance when we are closed.

FOURTH OF JULY HOLIDAY; JULY 3-4,2015: CLOSED Our staff will be off enjoying the holiday with their families. Have a safe and happy holiday weekend. As always, contact our after-hours triage if you need assistance. Regular office hours will be observed on Monday, July 6.

TUESDAY, FEBRUARY 24,2015: DELAYED OPENING: Due to potentially dangerous road conditions in the morning, we will delay opening until 10 AM. If your child has an appointment scheduled before 10 AM you will be receiving a call to reschedule your appointment(s).

MONDAY, FEBRUARY 23, 2015: OFFICE CLOSED: Due to inclement weather we will be closed today. If you havean appointment scheduled you should be receiving a call to reschedule.We appreciate your patience and understanding; we want to keep our patients and staff safe during dangerous weather conditions. Our on-call nurse is available to answer any questions. Select "option 1" after calling our office number.

  • Please be safe and check back here and on Facebook for updated status of our office hours.

We do follow McKinney ISD school closings so if schools are delayed or closed our office may be delayed or closed as well.

December 10, 2014: HOLIDAY HOURS:

  • Wednesday, Dec. 24, 2014 (Christmas Eve): 8-12 PM
  • Thursday, December 25 (Christmas Day): CLOSED Merry Christmas!!
  • Wednesday, December 31 (New Years Eve): 8-12 PM
  • Thursday, January 1, 2015: CLOSED Happy New Year!!

As usual, if our office is closed, our after-hours triage nurseswill beavailable.

AUGUST 25, 2014: BACK TO SCHOOL: Our office will be opening at 9 AM to allow our staff to take their children to school. We hope everyone has a great first day of school!

SUMMER HOURS: Fridays - July 11, 18 and 25: We will be closing at noon on these Fridays during the month of July

2014 FOURTH OF JULY HOLIDAY: - we will be closing early on Thursday, July 3 and will be closed all day on Friday, July 4 to allow our staff time to enjoy the holiday with their friends and families. Have a safe and happy holiday. Please contact the after-hours triage nurse if you need assistance when we are closed.

We will have our regular clinic hours on Saturday, July 5.

December 27, 2013: Beginning Monday, December 30 we will be offering a Walk-In Sick Clinic. From 8:00 a.m. - 8:45 a.m., Monday - Friday, we will see established sick patients without appointments. If your child becomes ill overnight you will not need to wait until the morning to call our office to schedule an appointment! Please plan to arrive as close to 8 a.m. as possible to be seen as quickly as possible. Patients will be seen on a first-come, first-served basis. If our capacity is reached before your child arrives, we will offer a scheduled appointment later in the day.

December 6, 2013: Due to inclement weather our office will be closed. We apologize for any inconvenience. We are still planning to be open tomorrow, December 7. Please stay safe and warm until the weather improves!

November 19, 2013: HOLIDAY HOURS - The holidays arefast approaching!Dates withadjusted officehours will be:

  • Wednesday, Nov. 27 -We will be closing at 12 PMto allow our staff to go home to preparefor Thanksgiving.
  • Thursday, Nov. 28 - Closed for Thanksgiving. Happy Turkey Day!
  • Friday, Nov. 29 - Wewill close at approximately 2 pm
  • Tuesday, Dec. 24 - Christmas Eve: we will be closing at approximately 2 pm
  • Wednesday, Dec. 25 - Merry Christmas! We will be closed
  • Tuesday, Dec. 31 - New Years Eve: we will close at approximately 2 pm
  • Wednesday, Jan. 1, 2014 - Happy New Year! We will be closed

As usual, if our office is closed, our after-hours triage nurseswill beavailable.

September 6, 2013: Recall notice: We have recently been notified of a recall of Concentrated Motrin Infant Drops Original Berry Flavor, 1/2 fl oz. Please stop using and dispose of any of these drops that you might have. If you have questions or concerns please call 1-877-414-7709 or visit www.motrin.com for additional information.

June 19, 2013: Schedule change notice: We are planning to get a head start on the weekend on Friday, June 21, June 28 and July 12. We will be closing our office at 4PM on those days. Wednesday, July 3 we will be closing at 12 PM.

Attention: In observance of the Memorial Day holiday, our office will be closed on Monday, May 27, 2013. Have a wonderful holiday weekend!

May 21, 2013: Welcome to our new website! We hope you like the new look and the valuable information available here!

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